Returns & Exchanges
At Train of Thought Collective, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't align with your vision, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing